Payment and Shipping

The following terms and conditions apply:

Terms of shipment

The goods are delivered worldwide.

Shipping costs (including legal VAT)

Domestic deliveries (Germany):

We charge a standard shipping fee of 0,00 € per order. The shipping costs depend on the product class:

package class “small” (up to 2kg – 4€)
package class “medium” (up to 5kg – 8€)
Package class “large” (up to 10kg – 10€)
For the dispatch of bulky goods (freight forwarding) we charge as follows (net prices without VAT)
package class “TF1 & TF2” (up to 80kg – 70€)
package class “TF3” (up to 900kg – 250€)

Bulky goods are marked as such in the article description.

Terms of delivery

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 7 – 14 days, for deliveries abroad within 10 – 21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of Payment

For domestic (Germany) deliveries you have the following payment options:

Cash payment at pick up
Prepayment by bank transfer
Payment via PayPal

For deliveries abroad you have the following payment options:

Our Bank Details:

Bank: Volksbank Visbek eG
Owner: TowFLEXX GmbH
IBAN: DE20 2806 6103 0012 7485 00

For questions you will find our contact details in the imprint.