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TowFLEXX Service Form
Are you a Reseller or Service Company requesting for a Customer
Customer Information
The Service Request is for:
Description of the Problem
Error Codes

Do you see any Error Codes on the MDI and/or the Remote Control?

Upload Pictures & Videos

Pictures and videos help us to better analyze the situation and find quicker solutions for problems. 

Measures that already have been taken?

Did you already try to fix the problem? What exactly was done? Who was informed?  

Did you try the Following:
  • Set all switches on the remote control to "default"
  • Measure the batteries? The voltage should not be under 11,8V
  • ​Check all visible connectors and cables

Service Form

Please use our service form and describe your request as detailed as possible. Pictures and videos help us to analyze problems and to answer your questions – please add those via the upload button.